Metrobus covers 330 scheduled routes and 128 school routes. You can give us feedback online, by phone, in person or by post. The METRO Police Department is always available at 713-224-2677, and by downloading the RideMETRO app for iOS or Android, you can connect with them at the tap of a button. It is a municipal bus operator in Johannesburg, with a variety of buses ranging from double deck, single deck, buses equipped with hydraulic lifts for wheelchairs, open deck and luxury coaches. In Person. To help you get the information you need, we’ve compiled all the various contact information for Customer … If you witness a crime or have an emergency, please call 9-1-1. If your journey with us has not met your expectations we have policies in place to rectify that. Please be as complete as possible so that we can identify the location and forward your comments to the appropriate department. Metro values your feedback. Department Phone Number; Customer Service: 713-635-4000: Customer Comments: 713-658-0180: Lost & Found: 713-658-0854 Washington Metropolitan Area Transit Authority 600 5th Street, NW Washington, DC 20001. Use our Customer Comment form to provide commendations, complaints or suggestions. The customer service team is available between 6am … During non-business hours you may leave a recorded message. Service reduced on Monday, January 18 posted Wednesday, Jan. 13, 2021 – Due to low ridership on the Martin Luther King Jr. holiday, buses follow SATURDAY schedules on … For urgent matters about public transport please call 1800 800 007 as online feedback can take up to 24 hours to reach us. We’re not only here for you, we’re here because of you, and we want our Customer Care to be worthy of our world-class transit system. A safety complaint is related to the mechanical condition of the bus (bald tires, brakes that might be faulty, lights not properly operating, etc.) Metro transit is here to serve you Thank you for riding Metro transit. or to the actions or physical condition of the driver during the trip. If you have a comment, compliment or complaint, we want to hear about it! Complaints. Dedicated METRO police officers patrol bus and rail lines, Park & Rides and Transit Centers. Please include route, bus or train number, location and the issue. Set up as company in 2000, it is wholly owned by the City of Johannesburg. For best results, login to the Customer Assistance System to offer a commendation, make a suggestion or file a complaint. Complete this form to report an issue or submit a comment about facilities or equipment such as bus stops, shelters, stations, ticket machines, heaters, lighting, and Park & Rides. You should report a bus safety issue you observe as soon as possible, but at least within 60 days. ; If this is your first time, use this Registration Page to create a new account. Safety Complaints. Please fill out the form below. To reach Metro headquarters at the Jackson Graham Building (600 5th Street, NW): Feedback and complaints. Bus Service and Bus Drivers Please include the number of the bus or the driver's badge number. ; If you prefer, or if you need transit information, you may email us directly at csr@valleymetro.org You may also call us at (602) 253-5000 or TTY (602) 251-2039 for immediate assistance. If you see something suspicious or inappropriate on a bus or train or at a transit station or stop, Text for Safety to silently report it to Metro Transit. To speak with an customer service representative, call 619.557.4555 on weekdays from 8am-5pm. More info here Customer Comment Form By Mail. Non-Business hours you may leave a recorded message us feedback online, by,! 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